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Privacy Policy

Effective March 13, 2026Operated by OmniActus · Ontario, Canada

At Horizyn, operated by OmniActus, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data. By using Horizyn, you agree to the practices described in this policy.

This policy applies to all users of Horizyn, including visitors, registered users, and subscribers.

01

Information We Collect

1.1 Information You Provide Directly

When you create an account or use Horizyn, we collect the following:

  • Name and email address, used to create and manage your account
  • Course and syllabus data you enter into the Service
  • Onboarding survey responses, including how you heard about Horizyn, your country, institution, field of study, year of study, and number of courses, which we use to tailor Horizyn to your market and for marketing and retention purposes

1.2 Subscription and Billing Identifiers

We use Stripe to process payments. We do not receive or store your full payment details such as credit card numbers. However, we store the following identifiers provided to us by Stripe to manage your subscription:

  • Stripe Customer ID
  • Stripe Subscription ID
  • Stripe Price ID, indicating your current plan

These identifiers are used solely to manage your subscription status, process renewals, and handle plan changes or cancellations. For more information on how Stripe handles your payment data, please review Stripe's Privacy Policy.

1.3 Usage and Analytics Data

We collect data about how you use Horizyn in order to improve the Service and understand user behaviour. While your account is active, this analytics data is associated with your internal user ID. This includes:

  • AI API usage, including the volume and frequency of AI-powered features you use
  • Number of courses currently stored in your account
  • Cancellation flow analytics, including how you interact with the cancellation process and any responses you provide during an exit survey

When your account is deleted, your user ID is removed from this data. The remaining analytics are retained in anonymized form and can no longer be linked back to you as an individual. See Section 4 for more detail.

1.4 Technical and Session Data

We collect certain technical data automatically when you use the Service, including:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Session data stored via cookies or browser local storage (see Section 5)
  • General in-app navigation patterns

1.5 Information from Google

If you sign in using the "Sign in with Google" button, we receive your name, email address, and profile picture from your Google account to create and manage your Horizyn account.

If you choose to connect Google Calendar, Horizyn creates a separate, secondary calendar in your Google account (for example, "Horizyn Deadlines") and adds, updates, or removes events on that calendar to reflect your assignment deadlines. Horizyn only accesses and manages events on the calendar it creates. We do not access, view, or modify your existing Google calendars or any events you did not create through Horizyn.

1.6 Study and Practice Session Content

When you use study features such as practice exams, flashcards, or teach-back sessions, Horizyn generates practice questions from your course material and stores your responses, scores, and session results.

For certain study methods, you may type a free-text response. We store this content in order to grade your answer and improve the quality of our AI-generated questions and grading over time. See Section 4.3 for how this content is retained, including after account deletion.

1.7 Holly and Text Messages

Holly is Horizyn's study assistant, available by SMS and WhatsApp. If you use Holly, we collect:

  • Your mobile phone number and whether it has been verified
  • A record of your consent to receive text messages, including the date and time, the channel (SMS or WhatsApp), and the version of the consent wording you agreed to
  • Messages you send to Holly and messages Holly sends to you, along with delivery details such as time sent and delivery status
  • Files you send to Holly, such as a syllabus sent as a PDF or photos
  • Notes Holly saves about your study preferences, such as preferred reminder times or study goals
  • Your account setup answers if you sign up by text, such as your first name, email address, school and time zone

Holly does not save health or other personal details to her notes. You can see and delete everything Holly has saved about you on the “What Holly knows about me” page in your account.

02

How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account
  • To provide, maintain, and improve the Service
  • To process and manage your subscription through Stripe
  • To power AI features, including Holly, using Anthropic's Claude models
  • To read syllabi and other documents you upload or send to Holly, using LlamaParse
  • To send you text messages from Holly that you have opted in to, including deadline reminders, account setup messages and replies to your questions
  • To analyze usage patterns and improve product features, using analytics data linked to your user ID while your account is active
  • To understand cancellation behaviour and improve our retention flows
  • To communicate with you about your account, subscription, or support inquiries
  • To send marketing or promotional communications where you have opted in (see Section 6)
  • To comply with applicable legal obligations
  • To sign you in and create your account using information from Google Sign-In
  • To create and maintain a secondary Google Calendar containing your Horizyn deadlines, if you choose to connect Google Calendar
03

How We Share Your Information

We do not sell your personal information. We only share your data with third parties in the following limited circumstances:

3.1 Stripe

Your account email and subscription-related identifiers are shared with Stripe to facilitate payment processing and subscription management. Stripe acts as an independent data controller for payment information. Please review their privacy policy at stripe.com/privacy.

3.2 Anthropic

Horizyn's AI features, including Holly, run on Anthropic's Claude models. When you use these features, relevant input data such as course or syllabus content and your messages to Holly is transmitted to Anthropic's API to generate a response. Anthropic processes this data in accordance with its privacy policy, available at anthropic.com/legal/privacy. We encourage you to avoid entering sensitive personal information into AI-powered fields or messages to Holly.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order, government inquiry, or regulatory requirement.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Service if such a transfer occurs.

3.5 Google Services

Horizyn integrates with Google Sign-In and Google Calendar through Google's APIs. Your use of these features is also subject to Google's Privacy Policy. Horizyn's access to and use of information received through Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements where applicable.

You can disconnect Google Calendar at any time from within Horizyn's settings, or by revoking Horizyn's access directly through your Google Account permissions page. Disconnecting revokes our access token and deletes the calendar Horizyn created; it does not affect any other calendars or events in your Google account.

3.6 LlamaParse

When you upload a syllabus or document, or send one to Holly, the file is sent to LlamaParse, a document reading service operated by LlamaIndex, to extract its text. LlamaIndex processes these files in accordance with its privacy policy, available at llamaindex.ai/privacy-policy.

3.7 Twilio and WhatsApp

We use Twilio to send and receive Holly's text messages. Your phone number and message content are shared with Twilio, and with the mobile carriers that deliver the messages, only to deliver them. Twilio's privacy policy is available at twilio.com/legal/privacy. If you choose WhatsApp, messages are also delivered through WhatsApp, which is subject to WhatsApp's Privacy Policy.

3.8 Text Messaging Data

We do not sell, rent or share your mobile phone number or your text messaging opt in data and consent with any third parties or affiliates for their marketing or promotional purposes. Text messaging data is only shared with the service providers listed above, and only to deliver Holly's messages and run the Service.

04

Data Retention

4.1 While Your Account Is Active

While your account is active, analytics data such as AI API usage, course counts, and cancellation flow data is associated with your internal user ID. This allows us to understand how individual accounts use the Service and to improve the product.

4.2 After Account Deletion

When you delete your account, we will permanently delete the following:

  • Your name and email address
  • Your onboarding survey responses, including referral source, country, institution, field of study, year of study, and course count
  • All course and syllabus data
  • Your practice exam sessions, including your scores, results, and any answers you submitted
  • Any AI-generated content associated with your account
  • Your Stripe Customer ID, Subscription ID, and Price ID
  • Your internal user ID
  • Your encrypted Google OAuth refresh token, if you connected Google Calendar
  • Any Google Calendar events or calendars created by Horizyn on your behalf
  • Your phone number, your text messaging consent record, the notes Holly saved about you, and your messages with Holly

Once your user ID is deleted, any remaining analytics data can no longer be linked back to you as an individual. This anonymized data, such as aggregate usage statistics and cancellation patterns, is retained indefinitely for product improvement purposes.

This does not include the underlying practice questions we generate for practice exams, flashcards, or teach-back sessions, or any free-text responses you submitted during those sessions. Once your practice exam sessions are deleted, this content is no longer linked to your account. See Section 4.3 for how it is retained.

4.3 Study Question Content

Practice questions, the key concepts we generate to grade your responses, and any free-text answer you submit during a study session are stored separately from the practice exam session record described in Section 4.2.

Because this content is no longer linked to your account once your practice exam sessions are deleted, it is retained indefinitely following account deletion, in a form that cannot be traced back to you. We use it to maintain and improve the quality of our AI-generated questions and grading.

If a study feature asks you to type a free-text response, please do not include personal information in your answer. Because this content may be retained after your account is deleted, we cannot guarantee that personal information included in a free-text response will be removed.

4.4 Google Account Data

If you disconnect Google Calendar, whether by using Horizyn's in-app disconnect feature or by revoking access from your Google Account, we delete your stored Google OAuth token and the calendar Horizyn created promptly. Deleting your Horizyn account has the same effect: your Google OAuth token is revoked and deleted, and the calendar and any events created by Horizyn are removed.

4.5 Holly and Text Message Data

  • The text of messages between you and Holly is deleted 30 days after it is sent. Delivery details, such as when a message was sent and whether it was delivered, are kept without the message text for analytics.
  • Files you send to Holly are deleted if they are not used, for example if you cancel an upload or it expires after 24 hours. Files that become part of a course are kept with that course, the same as a syllabus uploaded on the web.
  • Notes Holly saves about you are kept until you delete them or delete your account.
  • If you reply STOP, we keep a record of your phone number and the date you opted out so that we can keep honouring your choice, even if you later delete your account.

You can stop text messages at any time by replying STOP to any message from Holly, or by turning off Holly texts in your account settings. Reply HELP for help, or contact us at support@hrizyn.com.

05

Cookies and Local Storage

Horizyn uses cookies and browser local storage to support core functionality, including:

  • Keeping you signed in across sessions
  • Remembering your in-app preferences
  • Supporting secure authentication flows

We do not use cookies for advertising or cross-site tracking. You can configure your browser to block or delete cookies, but doing so may affect the functionality of the Service.

06

Marketing Communications

We may send you marketing or promotional emails in the future. When we do, we will only contact users who have opted in to receive such communications.

You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us at support@hrizyn.com. Opting out of marketing emails will not affect transactional messages related to your account or subscription.

07

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: the right to request a copy of the personal data we hold about you
  • Correction: the right to request that we correct inaccurate or incomplete data
  • Deletion: the right to request that we delete your personal data, subject to legal retention obligations
  • Portability: the right to receive your data in a structured, commonly used format
  • Withdrawal of consent: the right to withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us at support@hrizyn.com. We will respond within a reasonable timeframe and in accordance with applicable law.

If you are a resident of Canada, these rights are supported under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

08

Minimum Age Requirement

Horizyn is intended exclusively for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a user is under 18, or that we have inadvertently collected personal information from someone under 18, we will terminate that account and delete the associated data promptly.

If you believe a minor has created an account on Horizyn, please contact us at support@hrizyn.com so we can take appropriate action.

09

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These include secure data storage, encrypted connections via HTTPS, and access controls.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you suspect a security breach affecting your account, please contact us immediately at support@hrizyn.com.

If you connect Google Calendar, your Google OAuth refresh token is encrypted at rest using AES-256-GCM and is never shared with third parties.

10

Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through or in connection with Horizyn.

11

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this document and, where appropriate, notify you by email or through the Service.

Your continued use of Horizyn after any changes to this policy constitutes your acceptance of the updated terms.

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

OmniActus

Ontario, Canada

support@hrizyn.com